The following highlights summarize the most important aspects of the royalclub Terms & Conditions. They do not replace the full legal text below — please read the complete terms carefully.
royalclub is strictly available to individuals who are 21 years of age or older, in accordance with Philippine law. Creating an account on behalf of a minor is a serious violation of these Terms and will result in immediate account termination and forfeiture of any balance.
Each player is permitted to hold only one active royalclub account. Duplicate accounts are strictly prohibited and will be closed upon detection. Any winnings or bonuses accumulated in duplicate accounts are subject to forfeiture without prior notice.
All transactions on royalclub are conducted in Philippine Peso (PHP). Deposits via GCash, PayMaya, BPI, BDO, and Metrobank are supported. Withdrawals are processed to the same payment method used for the original deposit, subject to verification requirements.
All bonuses, promotions, and free credits offered by royalclub are subject to specific wagering requirements and validity periods. Bonuses cannot be withdrawn as cash until the applicable wagering requirements have been fully met. Abuse of bonus offers will result in account suspension.
You are solely responsible for maintaining the confidentiality of your royalclub login credentials. royalclub will never ask for your password via email, chat, or phone. Any activity conducted through your account is your responsibility — report unauthorized access immediately.
Fraudulent activity, collusion, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited on royalclub. Violations will result in immediate account closure, forfeiture of funds, and may be reported to PAGCOR and relevant Philippine authorities.
These Terms & Conditions ("Terms") govern the relationship between royalclub and any individual ("Player", "you", "your") who accesses, registers on, or uses the royalclub online gaming platform, including all games, features, promotions, and services made available through the platform.
By accessing the royalclub website or mobile platform, creating an account, making a deposit, or placing a wager, you unconditionally accept and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference. These documents collectively form the entire agreement between you and royalclub.
royalclub reserves the right to update, modify, or replace any part of these Terms at any time. When material changes are made, we will notify registered players via the email address associated with their account and/or by posting a prominent notice on the platform. Your continued use of royalclub following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.
If you are accessing royalclub on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms, and that by using the platform, they agree to be bound accordingly.
To register and maintain an account on royalclub, you must satisfy all of the following eligibility requirements at all times:
royalclub reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by royalclub may result in account suspension and withholding of withdrawals pending verification.
To access the full range of royalclub's gaming services, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and mobile number. You agree to update this information promptly if it changes.
Each player is permitted to hold one (1) account only. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. royalclub employs technical and manual controls to detect duplicate accounts. Where duplicate accounts are identified, all accounts belonging to that individual will be closed, and any balances or pending withdrawals may be forfeited.
You are solely responsible for maintaining the security and confidentiality of your royalclub username and password. You must not share your login credentials with any third party, and you must not allow any other person to access or use your account. royalclub will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
If you suspect that your account has been accessed without your authorization, you must notify royalclub's customer support team immediately. royalclub reserves the right to suspend any account that it reasonably believes has been compromised, pending investigation.
All financial transactions on royalclub are conducted in Philippine Peso (PHP). royalclub supports deposits and withdrawals via the following payment channels: GCash, PayMaya, BPI (Bank of the Philippine Islands), BDO (Banco de Oro), and Metrobank. Additional payment methods may be made available from time to time at royalclub's discretion.
The minimum deposit amount is ₱100. GCash and PayMaya deposits are typically credited to your royalclub wallet instantly. Bank transfers via BPI, BDO, or Metrobank may take one (1) to three (3) business days to be reflected in your account, depending on the processing times of the respective financial institution.
Withdrawals are processed to the same payment method used for the most recent deposit, in accordance with anti-money laundering (AML) requirements. royalclub reserves the right to request additional documentation before processing any withdrawal. Standard withdrawal processing times are as follows:
royalclub reserves the right to delay or withhold any withdrawal pending completion of identity verification, source of funds verification, or investigation of suspected fraudulent activity. Players will be notified of any such delay and the reason therefor, to the extent permitted by applicable law and regulatory requirements.
Deposits made to royalclub are for the purpose of gaming only. royalclub does not pay interest on player account balances. Player funds are held separately from royalclub's operational funds in accordance with PAGCOR's player fund protection requirements.
royalclub may offer bonuses, free credits, cashback offers, reload bonuses, and other promotional incentives to eligible players from time to time. All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, and validity periods, which will be communicated at the time the offer is made.
Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply to all royalclub promotions:
All games available on the royalclub platform — including live casino games, slot games, bingo, racing, and jackpot fishing — are governed by individual game rules that are accessible within each game interface. In the event of any conflict between these Terms and the specific rules of a game, the specific game rules shall prevail with respect to that game.
royalclub is committed to providing a fair gaming environment. All random number generator (RNG) based games on the platform use certified RNG technology that has been independently tested and verified for fairness. Live casino games are operated by professional dealers under strict protocols designed to ensure the integrity of each game round.
In the event of a technical malfunction, disconnection, or system error during a game round, royalclub's decision regarding the outcome of that round shall be final. royalclub will make reasonable efforts to resolve technical issues promptly and to treat affected players fairly, but cannot guarantee the continuation of any interrupted game session.
royalclub reserves the right to void any bet or game round where it has reasonable grounds to believe that the integrity of the game has been compromised, including but not limited to cases of software errors, data feed failures, or suspected manipulation.
The following conduct is strictly prohibited on the royalclub platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of account balance, and referral to PAGCOR or relevant Philippine law enforcement authorities:
All content on the royalclub platform — including but not limited to the royalclub name, logo, trademarks, game graphics, software, text, images, audio, video, and the overall look and feel of the platform — is the exclusive property of royalclub or its licensors and is protected by applicable intellectual property laws in the Philippines and internationally.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the royalclub platform solely for your personal, non-commercial gaming purposes, in accordance with these Terms. This license does not include the right to copy, reproduce, distribute, publicly display, modify, create derivative works from, or otherwise exploit any royalclub content without our prior written consent.
Any unauthorized use of royalclub's intellectual property is a violation of these Terms and may constitute an infringement of applicable intellectual property laws, for which royalclub reserves all rights and remedies.
royalclub collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the royalclub platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
royalclub is committed to protecting the personal data of its players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
royalclub may be required to disclose player information to PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory and law enforcement authorities in accordance with applicable legal obligations. Such disclosures will be made in compliance with applicable law and, where permitted, with prior notice to the affected player.
For full details on how royalclub collects, uses, and protects your personal data, please review our Privacy Policy.
royalclub is committed to promoting responsible gaming and takes its obligations in this area seriously. Gaming on royalclub should be a form of entertainment — not a means of generating income or resolving financial difficulties. We encourage all players to set personal limits and to be aware of the signs of problem gambling.
royalclub provides the following responsible gaming tools, accessible from your account dashboard after login:
royalclub strictly enforces its 21+ age policy and will suspend any account found to belong to a player under the age of 21. If you are concerned that your gaming may be becoming a problem, we encourage you to use our self-exclusion tools and to seek professional support. For more information, please visit our Responsible Gaming page.
To the fullest extent permitted by applicable Philippine law, royalclub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service.
royalclub's total aggregate liability to any player in connection with any claim arising out of or relating to these Terms or the use of the platform shall not exceed the total amount deposited by that player in the twelve (12) months immediately preceding the event giving rise to the claim.
royalclub does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. We will make reasonable efforts to maintain platform availability and to notify players of scheduled maintenance, but we cannot guarantee uninterrupted access.
Nothing in these Terms shall limit or exclude royalclub's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
royalclub reserves the right to amend, update, or replace these Terms at any time. When we make material changes to these Terms, we will provide notice to registered players via the email address associated with their account and/or by posting a prominent notice on the royalclub platform for a period of not less than seven (7) days prior to the changes taking effect.
Your continued use of the royalclub platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request the closure of your account and withdrawal of any remaining balance in accordance with the withdrawal procedures set out in Section 4.
The most current version of these Terms will always be available on the royalclub website at royalclub.one/terms-conditions. We recommend that you review these Terms periodically to stay informed of any updates.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
royalclub operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Any complaint or dispute that cannot be resolved directly with royalclub's customer support team may be escalated to PAGCOR through its official complaint resolution channels.
Before initiating any formal dispute resolution process, you agree to first contact royalclub's customer support team and allow a reasonable period of not less than thirty (30) days for royalclub to investigate and respond to your complaint. royalclub is committed to resolving player complaints fairly and promptly.
Any legal proceedings arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the royalclub platform, please contact our customer support team. We are available 24 hours a day, 7 days a week, and are committed to responding to all inquiries promptly and professionally.
You may reach royalclub's support team via the live chat feature available on the platform after login, or by email. Our support team includes Filipino-speaking agents who are familiar with the local banking system, payment apps, and gaming context — so you can communicate comfortably in English or Filipino.
For regulatory matters or escalated complaints, players may also contact PAGCOR directly through PAGCOR's official channels. royalclub fully cooperates with PAGCOR's complaint resolution processes and is committed to upholding the standards set by the Philippine Amusement and Gaming Corporation.